Return & Exchange Policy
Once your order has been placed, it has therefore begun processing and no amendments or cancellations can be made. We are not able to combine orders or make any changes during this time.
To ensure you have a pleasurable shopping experience, we have a 14 day return policy to give you that extra peace of mind. If you wish to return, please ship item(s) back to our return address below using any shipping carrier your prefer. You will be responsible for paying your own shipping costs for returning your items. Once we have received your goods, you will be given a refund via your original form of payment. Please allow up to 5 days for processing. NO EXCHANGES.
Hot Pink Hanger
511 SE 5th Ave. #2115
Fort Lauderdale, Fl. 33301
Returns must be received in original condition: unworn, unwashed, with all tags attached. Garments not received in their original condition will automatically be returned to the customer at the customers expense. Items that smell of perfume/deodorant or have makeup or tanning marks will not be accepted, so please take care when trying on your garments. Hot Pink Hanger reserves the right to reject a return if it is not in its original condition.
Faulty Items: All items are thoroughly inspected before being sent out to customers, however in the rare event of a manufacturing fault you will be entitled to a refund. If you believe this is the case, please email email@example.com immediately. We must be contacted within 48 hours of receiving the goods.
Returns must be accompanied with the original receipt & Hot Pink Hanger Return Forms. If you have misplaced your receipt, please ensure that you enclose your name, address, phone number & return details in the parcel. If we do not receive this information we are unable to process your return.
You MAY NOT return:
Any accessories (Handbags, wallets, etc...)
Items purchased during promotional period